Features
Everything your business runs on, in one system
NETICS puts AI customer conversations, CRM, sales, orders and payments, bookings, ERP and finance, enterprise operations, ads, websites and analytics in one workspace, with NETICS working across all of it.
3-day free trial, no card needed.
18 modules, one system
Every part of the business, connected
Customer conversations
AI customer agents
A website chat and voice agent that answers from your published knowledge and hands off to your team.
AI replies, order alerts you answer with CONFIRM, and team takeover for the WhatsApp chats your customers already use.
Voice calls
Website voice on every plan and an answered business phone line on Growth, with transcripts and call analysis.
Sales and marketing
NETICS CRM
Customer directory, full timelines, lists, live audiences, tags and CSV import and export, on every plan.
Sales pipeline
A board that moves itself, an email follow-up ladder, lead forms and Generate Leads for finding new prospects.
Email and SMS broadcasts
Email and SMS broadcasts to subscribed contacts, sent from your own domain, with opens and clicks per person.
Automations
A workflow canvas with email, SMS and WhatsApp steps, NETICS help on the canvas, and n8n and Make connections.
Ads Center
Connect ad accounts, publish campaigns and see which ads brought in leads and sales.
Commerce
Operations and finance
AI and intelligence
Knowledge Base
Upload or write the documents NETICS answers from, choose Published or Private, and fill the gaps customers find.
Analytics
Revenue, calls, customers, branches, broadcasts and conversations over any period, plus CRM, ERP and team cards.
NETICS Chat
The owner's AI assistant: answers from live business data, does console work, and waits for your Confirm.
Business agents
An Executive Assistant, Business Analyst and Operations Agent that check your business on a schedule.
Why one system
Most businesses run on a WhatsApp phone, a spreadsheet, a separate accounting tool and a notebook of follow-ups. Each one holds part of the truth, and nobody sees all of it. In NETICS the same customer record carries their conversations, calls, orders, bookings, invoices and payments, so a sale started on WhatsApp is the same sale the finance team invoices.
That is also why NETICS can act. When an owner asks NETICS Chat which orders are unpaid or who has not been followed up, it reads the live records across every module, and when it is asked to do something it prepares the change and waits for the owner's Confirm.
How the plans fit
Every page of NETICS is open on every plan. Starter covers the foundation: an AI agent on website chat, website voice and WhatsApp with 1,500 AI answers and 500 NETICS Chat questions a month, the Knowledge Base, the CRM, lead capture, follow-ups, ten automations, finance and the API. Pay as you go has the same foundation with no monthly fee: you pay from credits as you use it, 3 credits (NGN 45) for each AI answer or NETICS Chat question. Growth adds more agents, 10,000 AI answers and 3,000 NETICS Chat questions a month, a phone number, email campaigns with no per-email charge, Ads Center, analytics, AI Studio, inventory, procurement, payroll and business agents. Enterprise adds My Enterprise and Website Builder. See pricing for the full scope.
Industries
Set up for the way your sector works
NETICS adapts to how a business sells and serves, not to a fixed template. See how each sector uses it.
Retail and e-commerce
Shopper questions answered, orders taken with payment links, and stock counted as you sell.
Restaurants and food
Menu questions answered, orders taken with payment links, and every plate tracked from Pending to Delivered.
Real estate
Property enquiries answered, inspections booked, and leads followed up until they buy or rent.
Solar and energy
Enquiry, survey, quotation, installation and handover, then maintenance visits that book themselves.
Logistics and delivery
Pickup requests answered, drivers assigned, proof of delivery recorded, every consignment on one board.
Healthcare and clinics
Patient questions answered from approved information, appointments kept, clinical matters passed to staff.
Schools and education
Admissions questions answered, student lists and registers kept, fee invoices sent, parents reached.
Churches and ministries
Answer visitors, record services and attendance, notice first timers, and message members who agreed.
Hotels and hospitality
Guest answers, rooms and halls in one bookings calendar, and kitchen orders that close only when paid.
Professional services
Enquiries, leads, consultations, quotations, matters and invoices for firms that sell their time and expertise.
Beauty and wellness
Appointments by chair, room or specialist, repeat bookings, no-show tracking and product sales in one place.
Manufacturing and distribution
Orders by the parcel, stock across depots, purchasing with approvals, deliveries and invoices on one record.
Fashion
One catalogue, answers to size and price questions, and a safe checkout for your own website.
Financial services
Answers from approved policies, applications and claims decided by people, support cases and an audit trail.
Run your business on NETICS
Start with a 3-day free trial, no card needed. Then choose Pay as you go with no monthly fee, or a plan from NGN 50,000 a month; Enterprise is set up with you.