Meet NETICS

The Intelligent Operating System for Modern Businesses

What if your business always made money? Say "Hey NETICS", give it an instruction, and NETICS gets to work across your business: customers, sales, payments, finance and operations, in one system.

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One system for the whole business

NETICS connects customer conversations, calls, leads, the CRM, orders, bookings, payments, finance, inventory, payroll, ads, websites and business data in one platform. Its AI agents answer customers on website chat, WhatsApp and voice calls from the business's own approved knowledge, prices and policies, not from the open internet. When the knowledge does not cover a question, NETICS says so and hands the customer to a person.

Behind the conversations, the team works in one place: the NETICS CRM and sales pipeline, orders and payments, bookings, ERP and finance, automations and analytics. Owners ask NETICS Chat what is happening, and NETICS answers from the workspace's live records. When it is asked to act, it prepares the action and waits for the owner's Confirm.

Built for Nigerian businesses first

NETICS is built by Lognetics Ltd in Abuja. Prices are in naira. Customers are answered on WhatsApp, on the website and by voice, in English or Nigerian Pidgin (Yoruba, Igbo and Hausa for text). Customers pay through a secure NETICS checkout that settles to the business's own bank account (NETICS takes no cut; the payment company's fee applies), and the owner is told the moment a payment lands. It works for a single shop in Lagos and for a group with branches in Abuja, Port Harcourt and beyond.

Features

  • AI customer agents: A website chat and voice agent that answers from your published knowledge and hands off to your team.
  • WhatsApp: AI replies, order alerts you answer with CONFIRM, and team takeover for the WhatsApp chats your customers already use.
  • Voice calls: Website voice on every plan and an answered business phone line on Growth, with transcripts and call analysis.
  • Knowledge Base: Upload or write the documents NETICS answers from, choose Published or Private, and fill the gaps customers find.
  • NETICS CRM: Customer directory, full timelines, lists, live audiences, tags and CSV import and export, on every plan.
  • Sales pipeline: A board that moves itself, an email follow-up ladder, lead forms and Generate Leads for finding new prospects.
  • Email and SMS broadcasts: Email and SMS broadcasts to subscribed contacts, sent from your own domain, with opens and clicks per person.
  • Automations: A workflow canvas with email, SMS and WhatsApp steps, NETICS help on the canvas, and n8n and Make connections.
  • Orders and payments: An order board with your own steps, payment links to your bank, orders taken by NETICS, discounts and invoices.
  • Bookings: Calendar, list and resource views, repeat bookings, waitlist and no-show tracking, and a bookings API.
  • ERP and finance: Invoices, payments, expenses, stock, purchasing, HR and payroll on the same records as your sales.
  • Enterprise operations: Projects, deliveries, quotations, service contracts and legal matters for companies with branches.
  • Ads Center: Connect ad accounts, publish campaigns and see which ads brought in leads and sales.
  • Website Builder: AI-built websites on your own domain, with hosting, business email, a blog and your NETICS agent.
  • Analytics: Revenue, calls, customers, branches, broadcasts and conversations over any period, plus CRM, ERP and team cards.
  • NETICS Chat: The owner's AI assistant: answers from live business data, does console work, and waits for your Confirm.
  • Business agents: An Executive Assistant, Business Analyst and Operations Agent that check your business on a schedule.
  • Developer platform: Scoped API keys, signed webhooks, a website widget, mobile SDKs, a CLI and an MCP server.

Industries

  • Retail and e-commerce: Shopper questions answered, orders taken with payment links, and stock counted as you sell.
  • Restaurants and food: Menu questions answered, orders taken with payment links, and every plate tracked from Pending to Delivered.
  • Real estate: Property enquiries answered, inspections booked, and leads followed up until they buy or rent.
  • Solar and energy: Enquiry, survey, quotation, installation and handover, then maintenance visits that book themselves.
  • Logistics and delivery: Pickup requests answered, drivers assigned, proof of delivery recorded, every consignment on one board.
  • Healthcare and clinics: Patient questions answered from approved information, appointments kept, clinical matters passed to staff.
  • Schools and education: Admissions questions answered, student lists and registers kept, fee invoices sent, parents reached.
  • Churches and ministries: Answer visitors, record services and attendance, notice first timers, and message members who agreed.
  • Hotels and hospitality: Guest answers, rooms and halls in one bookings calendar, and kitchen orders that close only when paid.
  • Professional services: Enquiries, leads, consultations, quotations, matters and invoices for firms that sell their time and expertise.
  • Beauty and wellness: Appointments by chair, room or specialist, repeat bookings, no-show tracking and product sales in one place.
  • Manufacturing and distribution: Orders by the parcel, stock across depots, purchasing with approvals, deliveries and invoices on one record.
  • Fashion: One catalogue, answers to size and price questions, and a safe checkout for your own website.
  • Financial services: Answers from approved policies, applications and claims decided by people, support cases and an audit trail.

Plans

  • Explore (Pay as you go): ₦0 a month. Pay for what you use. Try NETICS and pay only for what you use.
  • Starter: ₦50,000 a month, or ₦500,000 a year (2 months free). Build your intelligent business foundation.
  • Growth: ₦200,000 a month, or ₦2,000,000 a year (2 months free). Put AI to work across your business.
  • Enterprise: Contact sales. Scope agreed with our team. Connect intelligence across your organization.
  • Custom: Contact sales. Every limit agreed with our team. Build NETICS around your organization.

See pricing and the full scope of each plan. Every workspace starts with a free 3-day trial, no card needed. One usage credit is NGN 15, and credits pay for anything beyond what a plan includes.

Frequently asked questions

What is NETICS?

NETICS is the intelligent operating system for modern businesses. It brings AI customer conversations, CRM, sales, orders and payments, bookings, ERP and finance, enterprise operations, ads, websites, analytics and AI business agents into one system, so the team works from one set of records instead of many tools.

How much does NETICS cost?

Pay as you go has no monthly fee: the business pays only for what it uses, from credits. Starter is NGN 50,000 a month or NGN 500,000 a year, with 1,500 AI answers to customers and 500 NETICS Chat questions a month. Growth is NGN 200,000 a month or NGN 2,000,000 a year, with 10,000 AI answers and 3,000 NETICS Chat questions a month. Beyond what a plan includes, each AI answer or question is 3 credits, and one credit is NGN 15. Enterprise and Custom are agreed with the NETICS team. Yearly billing gives two months free, and prices exclude VAT. The full scope of each plan is on the pricing page.

Is there a free trial?

Yes. Every new workspace starts with a free 3-day trial, and no card is needed. The trial includes Starter's features with smaller quantities: one live AI agent, one seat, 100 credits, 50 AI answers, 30 NETICS Chat questions and 100 voice minutes for the whole trial. To keep going after it, the owner chooses Pay as you go, Starter or Growth on the Billing page. Enterprise and Custom are agreed with the NETICS team.

Does NETICS answer customers on WhatsApp?

Yes. WhatsApp is included on every plan, from the trial and Pay as you go up. NETICS answers customers from the business's approved knowledge, conversations land in the Omnichannel Inbox where the team can take over, and order and payment alerts reach the business's own WhatsApp number. The NETICS team connects the WhatsApp line for the business.

Can NETICS answer phone calls?

On Growth and above, NETICS provides a managed phone number and answers inbound calls with the business's own voice settings, then writes a transcript and summary for the team. Voice conversations on the website work on every plan and use the plan's voice minutes.

Where do NETICS's answers come from?

From the business's own Knowledge Base, business profile, products and prices, which the owner approves. NETICS does not search the open internet to answer customers. When it cannot support an answer with the business's own information, it says so and offers a person.

Can I add NETICS to my website?

Yes. The website chat and voice widget is two lines of code pasted before the closing body tag, with an agent id from AI Studio. Developers also get a REST API, webhooks, mobile SDKs and an MCP server, documented at docsb.neticsai.com.

Who makes NETICS and how do I reach the team?

NETICS is a product of Lognetics Ltd, Abuja, Nigeria. Write to info@neticsai.com for sales and support or partnerships@neticsai.com for partnerships, or call or WhatsApp +234 810 500 1830.

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