NETICS Chat: ask your business, then let NETICS do the work

What it does

NETICS is also the assistant for you and your managers. You meet it in two places.

NETICS Chat, under Conversations in the sidebar, is a full page for longer work: proposals, campaign plans, business content and documents. It opens with four starters: Create a proposal, Plan a campaign, Write business content, and Create a Knowledge Base document. Your chat history is private to you.

The NETICS panel opens from the orb on every console page. On a wide screen it docks beside the page as a second card, so you can watch NETICS open a record or fill in a draft while you talk to it.

NETICS works as a general assistant first and reaches for your business when the question is about your business: today's sales, which customers have gone quiet, overdue follow-ups, low stock, branch and call performance. Facts about your business come from your Business profile and documents, with numbered citations. When nothing there answers, it says so instead of guessing.

Then it acts. Ask for a broadcast to last month's buyers, a follow-up task or an invoice reminder, and NETICS does the work as you, inside the same permissions and plan rules as the page itself.

Who it is for

Owners and managers who run the business between meetings, and teams with too many screens. A logistics operator asking which deliveries are late, a manufacturer checking stock before quoting a distributor, a professional services firm drafting a proposal from its own service list.

How it works in NETICS

1. Open Conversations > NETICS Chat, or press the NETICS orb on any page. Type in the box, or press the microphone and talk.
2. Ask a question or give an instruction. Short commands such as "open bookings" or "take me to payroll" open the page at once, and NETICS understands "abeg" and "carry me go" too.
3. To work with a file, press the paperclip and attach up to 6 files: PDF, Word, Excel, PowerPoint, CSV, text or images. Ask NETICS to read a price list, compare figures, or save the file to your knowledge base.
4. When NETICS prepares something that sends, charges, deletes or changes customer, money or access records, it shows a Confirm card with a one-line summary. Press Confirm, or say or type a plain yes. Nothing runs before that, and an unconfirmed card expires after 15 minutes.
5. For hands-free use on a desktop browser, switch on Hey NETICS on the Dashboard or in Voice Settings. It is off by default, set per browser, and listens on any console page while the tab is in front.
6. For a bigger goal, type it into the Dashboard briefing card, where the box reads "Ask about your business, or tell NETICS what to achieve".

Key capabilities

• Answers from live data. Sales summaries, leads, customer insights, branch, call and product performance, overdue follow-ups and stock levels, read from your workspace when you ask.
• Work across the console. NETICS can do most things a page can do: find records, draft broadcasts, create follow-up tasks, add booking notes, prepare invoice reminders. Reads and drafts run at once; changes wait for Confirm.
• Confirm before it counts. Only the person who asked can confirm. If a record changed after NETICS prepared the card, nothing runs and you are asked to look again. NETICS never marks anyone as agreeing to be contacted, and never spends credits unless you press the cost yourself.
• Knowledge from a sentence. "We now deliver to Kano" becomes a tidy addition to the right Knowledge Base document after one OK.
• Missions. State an outcome, such as "chase every unpaid invoice". NETICS plans the steps, shows its approach, target and what will wait for you, and starts on your yes. Steps that send, pay or publish wait as "Needs your OK" in the "What NETICS is working on" strip, and you can pause, change or cancel the mission there.
• Connected tools. Under Platform > Connectors, connect tools such as Notion, Airtable, ClickUp, Zoho CRM, Calendly, Google Calendar or Zapier. NETICS reads from them when you ask, and you set for each tool whether it may run on its own, needs approval, or is off.
• Web search when it helps. For general questions NETICS can search the web, up to 3 searches per answer, and lists its sources.
• Voice both ways. Speak your question and hear the answer in your workspace's voice. Tap the microphone to interrupt.
• Your business agents' findings. When business agents are on, NETICS answers from their latest reports first and names the agent that found it.

Plan availability

NETICS Chat, the NETICS panel and missions are on every plan, including the 3-day free trial, which needs no card. Each question your team asks counts toward the plan's NETICS Chat allowance: 30 on the trial, 500 a month on Starter (NGN 50,000 a month) and 3,000 a month on Growth (NGN 200,000 a month), then 3 credits (NGN 45) a question. On Pay as you go (no monthly fee, pay from credits) every question is 3 credits, and Enterprise and Custom allowances are agreed with the NETICS team. Each action still meets its own plan rules: email broadcasts are included on Growth and paid from credits on Starter and Pay as you go, SMS is paid from credits on every plan, and Inventory or Payroll changes need Growth. Prices exclude VAT. The Connectors page is open on every plan. See pricing.

What it does not do yet

• NETICS will not change your plan or billing, buy credits, change sign-in settings or edit Voice Settings for you. Those stay on their own pages.
• Gmail and Google Drive connectors are not available yet, and several others, such as HubSpot and Slack, show as Soon.