NETICS Business Intelligence Plans & Scope of Service
Every new workspace starts with a free 3-day trial, no card needed. Explore has no monthly fee: you pay only for what you use. One usage credit is NGN 15, and credits pay for anything beyond what a plan includes. Every workspace has a daily safety cap of 2,000 AI answers. Yearly billing gives two months free. Prices are in naira and exclude VAT.
Choose your level of intelligence
Explore (Pay as you go)
Try NETICS and pay only for what you use.
₦0/month. Starts free. Usage billed as you go
Included
- No monthly subscription
- No commitment, cancel anytime
- Pay for what you use
- AI tasks billed per use
- AI voice minutes billed per minute
- Payments and hosting billed per use
- Upgrade to any plan anytime
Pay as you go has no monthly fee. The business tops up usage credits, from NGN 1,500, and NETICS uses them only when it does work that is metered. One credit is worth NGN 15.
It includes Starter's foundation for one user seat: one AI agent, managed WhatsApp, basic CRM, the Business Knowledge Base, lead capture and qualification, automated follow-ups, workflow automation, Finance, and API & Webhooks.
Starter
Build your intelligent business foundation.
₦50,000/month or ₦500,000/year. Billed monthly, or ₦500,000 a year. Save ₦100,000 yearly
Included
- 1 AI Agent
- Up to 1,500 AI voice minutes/month
- Up to 3 user seats
- Managed WhatsApp
- Basic CRM
- Business Knowledge Base
- Lead Capture & Qualification
- Automated Follow-Ups
- Basic Workflow Automation
- Insights on Demand
- Basic Business Data Intelligence
- API & Webhooks
- Email Support
The Starter Plan gives a business its first intelligent operating layer. NETICS helps the business respond to customers, capture and qualify leads, maintain customer information, follow up automatically, answer questions using the company’s knowledge and provide business insights when requested.
The plan is designed for businesses that need to reduce repetitive customer-facing work and make sure opportunities do not fall through the cracks.
Growth (Most popular)
Put AI to work across your business.
₦200,000/month or ₦2,000,000/year. Billed monthly, or ₦2,000,000 a year. Save ₦400,000 yearly
Everything in Starter, plus:
- Up to 5 AI Agents
- Up to 8,000 AI voice minutes/month
- Up to 15 user seats
- Managed Phone + WhatsApp
- Inbound & Outbound Callbacks
- Creative AI Studio + Analytics
- Advanced CRM + Campaigns
- AI Sales Agent + Deal Support
- Workflow Automation
- Branch & Team Reporting
- Business Intelligence
- Operational Insights
- Members, Attendance & Database for your own website
- Priority Support
The Growth Plan moves NETICS from a customer engagement assistant into a broader AI workforce and operating layer for the business.
In addition to everything in Starter, Growth enables businesses to manage multiple AI agents, use phone and WhatsApp, conduct outbound callbacks, support sales activity, automate workflows, manage campaigns, analyze advertising performance and gain visibility across teams and branches.
Enterprise
Connect intelligence across your organization.
Contact Sales. Scope agreed with our team
Everything in Growth, plus:
- Up to 10 AI Agents as standard
- Up to 20,000 AI voice minutes/month as standard
- Up to 30 user seats as standard
- Omnichannel customer engagement
- Advanced CRM
- Business ERP capabilities
- Customer Operations Intelligence
- Sales Intelligence
- Business Operations Intelligence
- Executive Business Intelligence
- Advanced Analytics
- NETICS Ads Center
- NETICS Websites
- Advanced Workflow Automation
- Multi-Branch Intelligence
- Payment-Related Workflows
- Custom Business Knowledge Architecture
- Enterprise Integrations
- API Access
- Administrative Controls
- Dedicated Onboarding
- Team Training
- Dedicated Customer Success
- Priority Technical Support
Enterprise is designed for organizations that want NETICS to become an intelligent operating layer across the organization rather than simply an AI customer service or sales tool.
The Enterprise Plan connects customer operations, sales, finance, products, orders, payments, marketing, employees, operations and business data into a broader intelligence environment.
The final Enterprise scope is configured around the organization’s size, departments, systems, usage requirements and integration requirements.
Custom
Build NETICS around your organization.
- Custom AI
- Custom Business Systems
- Custom Integrations
- Custom Automation
- Custom Intelligence
- Custom Deployment
- Custom Support
Prices are in naira and exclude VAT. Every new workspace starts with a free 3-day trial. Plan limits are standard allocations; more can be added by agreement.
Trial
Every new workspace starts with a free 3-day trial, no card needed.
- 3-day trial
- No card needed
- Every Starter feature, to try
- 100 credits to start
- 50 AI answers to customers
- 30 NETICS Chat questions
- 100 trial voice minutes
- 1 AI agent
- 1 seat
- Knowledge base
What each plan includes, and what credits pay for
| Usage | Trial | Explore (Pay as you go) | Starter | Growth | Enterprise | Custom |
|---|---|---|---|---|---|---|
| Monthly fee | Free for 3 days | NGN 0 | NGN 50,000 | NGN 200,000 | Contact sales | Contact sales |
| Included credits | 100 for the trial | None | 750 a month | 3,000 a month | By agreement | By agreement |
| AI answers to customers | 50 for the trial | 3 credits each | 1,500 a month, then 3 credits each | 10,000 a month, then 3 credits each | By agreement | By agreement |
| NETICS Chat questions by your team | 30 for the trial | 3 credits each | 500 a month, then 3 credits each | 3,000 a month, then 3 credits each | By agreement | By agreement |
| AI voice minutes | 100 for the trial | 30 credits (NGN 450) a minute | 1,500 a month, then NGN 200 in, NGN 300 out | 8,000 a month, then NGN 200 in, NGN 300 out | 20,000 a month, then an agreed rate | By agreement |
| Email broadcasts | NGN 1.50 per email | NGN 1.50 per email | NGN 1.50 per email | Included | Included | Included |
| SMS | NGN 10 per message | NGN 10 per message | NGN 10 per message | NGN 10 per message | NGN 10 per message, or an agreed rate | NGN 10 per message, or an agreed rate |
| Automations on at once | 3 | 3 | 10 | 100 | No limit | No limit |
Plan comparison
| Feature | Explore (Pay as you go) | Starter | Growth | Enterprise | Custom |
|---|---|---|---|---|---|
| Monthly fee | NGN 0 | NGN 50,000 | NGN 200,000 | Contact sales | Contact sales |
| Included credits | None | 750/month | 3,000/month | By agreement | Custom |
| AI answers to customers | 3 credits each | 1,500/month | 10,000/month | By agreement | Custom |
| NETICS Chat questions | 3 credits each | 500/month | 3,000/month | By agreement | Custom |
| AI Voice | 30 credits a minute | 1,500 min/month | 8,000 min/month | 20,000 min/month as standard | Custom |
| AI Agents | 1 | 1 | Up to 5 | Up to 10 as standard | Custom |
| User Seats | 1 | 3 | 15 | 30 as standard | Custom |
| Included | Included | Included | Included | Included | |
| Voice Calls | Included | Included | Included | Included | Included |
| Phone Calls | Not included | Not included | Included | Included | Included |
| Outbound Calls | Not included | Not included | Included | Included | Included |
| CRM | Basic | Basic | Advanced | Enterprise | Custom |
| Knowledge Base | Included | Included | Included | Included | Custom |
| Lead Capture | Included | Included | Included | Included | Included |
| Lead Qualification | Included | Included | Included | Included | Included |
| Automated Follow-Up | Included | Included | Included | Included | Included |
| Workflow Automation | Basic | Basic | Advanced | Enterprise | Custom |
| Automations on at once | 3 | 10 | 100 | No limit | No limit |
| Email broadcasts | NGN 1.50 per email | NGN 1.50 per email | Included | Included | Included |
| SMS | NGN 10 per message | NGN 10 per message | NGN 10 per message | NGN 10, or an agreed rate | NGN 10, or an agreed rate |
| AI Sales Agent | Not included | Not included | Included | Included | Included |
| Campaigns | Not included | Not included | Included | Included | Custom |
| Creative AI Studio | From credits | Not included | 10 images, 5 videos/month | Agreed allowance | Custom |
| Ads Center | Not included | Not included | Included | Included | Custom |
| NETICS Websites | Not included | Not included | Not included | Included | Custom |
| Business Intelligence | Included | Included | Included | Included | Custom |
| ERP / Business Data | Finance | Basic | Expanded | Enterprise | Custom |
| Payment Workflows | Not included | Not included | Supported | Included | Custom |
| Branch Reporting | Not included | Not included | Included | Included | Custom |
| Executive Insights | Basic | Basic | Advanced | Included | Custom |
| API & Webhooks | Included | Included | Included | Included | Included |
| Enterprise Integrations | Not included | Not included | Supported | Included | Custom |
| Onboarding | Self-serve | Standard | Enhanced | Dedicated | Dedicated |
| Training | Basic | Basic | Team | Dedicated | Dedicated |
| Support | Priority | Dedicated | SLA-based | ||
| Customer Success | Not included | Not included | Not included | Included | Included |
Explore, Starter and Growth are chosen in the console under Billing. For Enterprise and Custom, write to info@neticsai.com.